Frequently Asked Questions
Our MOQ depends on product complexity and process. For standard stock items like PET bottles, HDPE drums or tubs, the MOQ starts at 500 units. For fully custom blow-moulded or injection-moulded packaging, including bespoke closures, the typical MOQ is 5 000–10 000 units. To confirm exact numbers, please share your project details via our Design-First team.
Pricing factors include resin type (HDPE, PET, PP), wall thickness, order volume, tooling costs and any decoration (labelling, printing). Stock items have fixed price lists available in our Documents section. Custom projects require a detailed quotation—use our Contact Us form to submit your specifications.
For stock packaging, same-day dispatch is available from our nearest Sales Warehouse. Custom orders (concept → prototype → tooling → production) generally take 6–8 weeks. If you need a faster turnaround, we offer expedited options—please discuss timing when you request your quote.
Yes. Our Design-First division handles 3D modelling and prototyping, while our Mould Services team produces and services your custom steel or aluminium tooling. This end-to-end capability ensures faster iterations and consistent quality.
We work with HDPE, PET, PP and LDPE. HDPE and PET are highly recyclable and ideal for food, dairy and beverage applications. Our commitment to the Circular Plastics Economy means we optimise your design for recyclability, minimising material use and pellet loss.
Polyoak Packaging is ISO 9001 and HACCP certified. Our Quality Services division conducts microbiological tests, structural integrity checks and full SHEQ audits on every batch. We document traceability from resin intake through production and dispatch.
We minimise environmental impact via our zero-pellet-loss pledge, use of post-consumer recycled content and lightweighting. Our Community Partnerships and Polyoak Foundation fund education, clean-ups and recycling drives. Learn more in our Circular Plastics Economy overview.
Orders can be placed via email or our online Contact Us form. We deliver nationwide from our Sales Warehouses or can arrange third-party freight.
Collection is available at any branch- Find them on the Contact Us page.
Our service includes technical troubleshooting, refill programmes and re-qualification testing. If you encounter issues, you can contact the dedicated support team or call your local branch for on-site assistance.
Absolutely. Sample requests are processed within 2–3 business days. Complete the Sample Request form in our Products section—choose food, beverage, dairy or industrial packaging—and we’ll courier samples to your location.
Our Design-First team specialises in structural design, label integration and brand embossing. We use CAD and FEA analysis to optimise packaging performance and material use. Learn more about the Design First team.
Consider factors like product viscosity, storage temperature, shipping conditions and regulatory requirements. Our industry-specific pages—Food Packaging, Beverage Packaging, and Dairy Packaging—provide tailored guidance.